At Saviano High Performance Tennis, each member of our coaching staff and administrative team schedules our program and private lessons with a maximum 4 to 1 player to coach ratio or less at all times. Due to the limited number of players accepted into our programs, there is a significant amount of personal time and attention given to each player. In order to successfully operate our high performance training academy, we need to be able to rely on these appointment numbers and commitments. Therefore, we have established the following policy for late and missed appointments:
For any appointment – whether missed or canceled with less than the required 24-hour notice, clients will be charged for that session.
We realize that on rare occasions an event may occur that requires a last-minute cancellation. We will do our best to excuse these infrequent, extenuating circumstances. We ask that you email to Info@savianotennis.com and/or call 954-603-8812 to personally speak with a member of our office staff.
If you do not receive a returned response to your email, we may not have received your message. Please request confirmation of receipt. We look forward to an even bigger and better year at SHPT and appreciate your patronage.Â
Thank you for your cooperation.
I have read the above information and have been informed of the policies and procedures above.
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